I really want to thank you for all you do. It puts my mind at ease to know good people are caring for my parents. A.H.


I really appreciate all of you.  You do such a fine job.  H.M.

Thank you for sending your finest "angels" to care for mom over the last 3 years. We also appreciated the beautiful floral arrangement sent to her memorial service.  You are the best!! K.G.

Just to say thank you for being so understanding and letting us cry on your shoulders.  P.S. we love and appreciate you all very much. M. and S.

When we needed help taking care of my mother I chose ELDirect because I knew you, and I had read an article about your company in the newspaper.  The experience has been both pleasant and professional.  The care assistants that came to the house were all very capable.  They went the extra mile to provide a personal touch and develop a relationship with the client. I'm really glad I chose you to help me with this.  E.F.

 I just want to thank you for sending Viva. It has made my life so much easier since my back is in such bad shape. Viva came in the first day and got to work and knew just what to do. I want to thank you [me], Sarah and Phyllis for everything you have done for me. This has made a big difference in my life. P.G. 


You guys get a 10+. You’ve done everything to try to help me and make me happy.  You always call and check on me.  You’re great.  F.M.

We went through three other agencies before you and so we know what we’re talking about.  The other agencies were rude, people wouldn’t show up and no one would call.  They were unprofessional and not very caring.  I think you guys are wonderful, and the bank’s trust officer does too.  L.G.

I would give CNW the highest rating I could.  You all are very thoughtful.  You always call to find out how I’m doing, and that means a lot.  I really like getting the original invoices.  I never got that before.  This way I know that nothing is added after I’ve signed it.  L.P.

I’m impressed with your follow-up. I really appreciate it.  I don’t feel left all alone like I have with other companies.  It’s important and I appreciate it.  J.T.

I LOVE ELDirect.  You all have been so good.  I never worry about anything because you always do exactly what you say you’re going to do.   …and my kids do too.  They know they can call you any time and you will do whatever is needed.  They have a lot of confidence in you and I do too.  G.W.

I couldn’t ask for better care under any circumstances.  Everybody (at ELDirect) does all they can.  G.T.

I would like to take this opportunity to once again express my gratitude for the wonderful care that was provided to M.C..  I am confident that she received the best care possible and this was a direct result of your efforts and those of the Care Assistants.  While each Care Assistant had their own personality it was clear from their actions that they all shared the same passion.  The passion for providing the most sincere and professional care.  Please share my sincere appreciation with the ELDirect family and specifically the Care Assistants I have had the pleasure and honor of working with.  M.S.

ELDIRECT IN- HOME ELDERLY CARE OF FORT SMITH, ARKANSAS HAS PROVIDED THE MOST PROFESSIONAL AND TOP NOTCH WARM AND CARING CAREGIVER SERVICES FOR BOTH MY MOTHER AND MY FATHER. I CANNOT EMPHASIZE ENOUGH HOW HAPPY I HAVE BEEN WITH THE SERVICES THEY HAVE GIVEN.

THEY WENT ABOVE AND BEYOND WITH EVERYTHING THEY DID – FROM COOKING HOME COOKED MEALS FROM SCRATCH FOR MY PARENTS, CLEANING, SOCIALIZING WITH MY PARENTS, MAKING EVERYDAY THINGS FUN AND ADVENTUROUS FOR THEM, TALKING WITH THEM AND PROVIDING THEM WITH ACTIVE AND CARING COMPANIONSHIP  FOR THEM, THROUGH THICK AND THIN. THEY EVEN ACCOMPANIED MY DAD ON AN AIR AMBULANCE PLANE RIDE WHEN HE WAS BROUGHT TO ANOTHER STATE TO LIVE WITH ME SO MY DAD WOULD FEEL COMFORTABLE HAVING A FAMILIAR FACE ALONG WITH HIM FOR THE RIDE! AND THEY VOLUNTARILY ALSO EVEN TOOK PICTURES OF MY DAD ON THE PLANE RIDE SO HE COULD LOOK AT THEM ANYTIME AND ENJOY THE RIDE ALL OVER AGAIN!

NOT ONLY WERE THEY ALWAYS VERY ALERT WITH ANY CHANGES AND NEEDS REQUIRED FOR MY PARENTS, BUT THEY ALWAYS TOOK THE INITIATIVE AND WENT THE EXTRA MILE AND FOLLOWED THROUGH WITH EVERYTHING TO MAKE SURE ALL MY PARENTS NEEDS WERE MET. THEY COMMUNICATED MANY IDEAS AND SUGGESTIONS TO MY FAMILY THAT WERE A HUGE HELP. THEIR SKILL AND KNOWLEDGE WITH CAREGIVING SERVICES WAS IMPRESSIVE!

THEY ALSO PROVIDED WONDERFUL SUPPORT FOR ME AND MY FAMILY DURING THE HARD TIMES. I FELT VERY COMFORTABLE HAVING ELDIRECT CARE FOR MY PARENTS EVEN THOUGH I LIVED IN ANOTHER STATE. THEY ALWAYS MAINTAINED OPEN COMMUNICATION SO I ALWAYS KNEW WHAT WAS GOING ON, EVEN THOUGH I LIVED 700 MILES AWAY!

I COULD NOT HAVE ASKED FOR MORE FROM THE OFFICE STAFF. THEY WERE AVAILABLE 24/7 AND WERE ALWAYS VERY COURTEOUS AND VERY PROMPT WITH RESPONDING TO ALL MY REQUESTS. THEY ALSO WENT ABOVE AND BEYOND WITH PROVIDING WHATEVER CAME UP THAT WAS NEEDED TO CARE FOR MY PARENTS.

ELDIRECT SURPASSED MY EXPECTATIONS AND I TRULY FEEL THEY WILL DO THE SAME FOR ANYONE USING THEIR SERVICES. I HIGHLY RECOMMEND THEM!

A.S. 

All of you helped us fulfill her wish to come home.  I cannot say enough good about the Care Assistants.  We were blessed by you all.  God bless.

Thank you for sending Kathy to help me.  She is great.  Thanks for all the things you have done for me.  I really appreciate you all.  M.W.

Thank you for all the ways in which you have shown concern for my husband and me during this year.  The help you have provided has made such a difference for good in our lives during these past months.  Shirley’s care has been outstanding and we may need to call on her more in the coming year.  N. and J. T.

Thank you all so much for taking such good care of my mom.  It is very much appreciated.  Both Doris and Dorothy are to be commended.  K.G.

Keep up the good work.  K.P.

..Gloria does a great job.  She has become like a part o the family..  D.S.

Thanks to you all and the entire ELDirect staff for the professional and caring way you take care of AJ.  S.O.

Thank you for all you do!! A.H.