Over the last 22+ years of passionately improving ELDirect's caregiver quality assurance systems, Mr. Davis has become a noted expert, coach, speaker, and author in the home health care field.
His book 57 Points To Caregiver Quality details ELDirect's proprietary caregiver hiring system.
This system is the only in home caregiver hiring system in the U.S. recognized by Lloyd's of London for the quality caregivers it helps ELDirect hire.
Mr. Davis coaches other home care agencies on how to properly attract, hire and retain top caregivers.
I'm Leigh Davis and along with my wife Candra, we're the founders of ELDirect Senior Care Resources.
For over 10 years, my parents provided in-home care for my Grandmother.
"Granny Mobbs" as she was affectionately known suffered from both
Alzheimer's and Parkinson's disease. Mom and Dad did the best they
could but had to hire home care companies to help fill-in the gaps when
other family responsibilities came up.
Sadly these caregiving companies provided very poor service. The care was substandard. In fact,
several times there was no care delivered at all because
the caregiver never showed up. Our parents also had to deal
with theft issues . . . in all it was just a terrible experience!
The bottom line was: these in-home care companies took no
pride in what they offered; they had no structure and
standards and my grandmother and parents
suffered because of this.
Candra's family also struggled with caregiving concerns
through the years. We knew there had to be a better way!
My Mom dancing with Granny at Christmas
This is why Candra and I vowed when we began ELDirect on January 1, 1996 that our home care clients would never live through what our families did. Our home health care values are built on providing great in home care through exceptional Care Assistants.
Candra, Me and the Kids